Fix: HP Mediacenter Blu-ray Error

Use this link to find a software update for the HP Media Center by Cyberlink for playing Blu-ray DVDs when and if you are getting the message that you need to update your DVD software/hardware. The error message on the computer states you need to visit the site and perform an update of your DVD blu-ray hardware and software; but the problem lies in it not detecting any software to download.

Use the link to find the free patch to update your machine and get it working again. In short, this worked!

  1. follow the link
  2. download the software
  3. begin the installation
  4. answer the questions to uninstall the old HP Mediacenter software and install the new
  5. start the Mediacenter

The disc was recognized and started playing the movie. Finally!

The Long of the Story

I bought the X Men trilogy blu-ray for my wife for Mother’s Day and tried playing it in our HP Pavilion dv7-1273cl laptop. It didn’t work. It initially started when I had previlus model of HP laptop in December of 2008, but the fan failed. I returned it and purchased a more updated model. Now having the fan taken care of the same problem still existed for the DVDs.

But, thanks to this posting on the HPs forums I found the link to take care of it.

Originally, we bought Horton and it didn’t work. I bought Batman, it worked. I now bought X Men and it didn’t work … consistently. Now that I’ve done the patch, all of them, so far, are working.

Hope this helped you out too.

2 thoughts on “Fix: HP Mediacenter Blu-ray Error

    1. snapjag says:

      Tell me what you did from the instructions here? Did you install the download and try it again?

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